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If you have any questions about our shop or blog or have some recommendations, please e-mail us by hitting the button below.

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Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges depend on what country you are based in. Shipping costs are calculated on the checkout page.

All payment options available in our webshop are provided through Mollie payments. This ensures safe payment methods for all our customers.
If you do happen to run into any troubles, please send us a message and we’ll do our best to fix it for you.

Delivery depends on your country of origin. We ship our orders 6 days a week from The Netherlands with PostNL. You can find more information on their shipping times to your country on’s website.

Our webshop is compliant with European GDPR laws. We do not sell your information to third parties or use it for anything other than creating a shipping label and analytics.

When you place an order we will pack it and send it out with our next batch of packages. We usually send out our packages before 5PM Monday through Friday.
Custom illustrations and artwork can take up to 14 days to complete and will be sent to you through retransfer as soon as they are completed.

Our platform automatically generates your invoice and send it to your e-mail as soon as your payment is processed.

Contact us

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Return information

Return address:
Attn: Returns, The Alpine Rider
Zijpenbergerhout 8
3845 JT Harderwijk
The Netherlands

Legal information

Terms and conditions
Refund and return policy
Privacy policy